Oh!!! Those 'darn' computers and the ones that 'use' them .

COMPUTER TECH PHONE CALLS

Here are actual calls to computer technical support reps.

WARNING ...

They are meant to be laughted at. 

Please don't take them personally,

because we have all been through some of these situations, right!

Remember those good old days and laugh!!!

The lesson 'derrière' these dialogues is 

to understand the language used.

The informal language with its contractions, 

expressions and idioms.

Customer: I'm trying to connect to the Internet with your CD, but it just doesn't work. What am I doing wrong?

Tech support: OK, you've got the CD in the CD drive, right?

Customer: Yeah....

Tech support: And what sort of computer are you using?

Customer: Computer? Oh no, I haven't got a computer. It's in the CD player and all I get is weird noises. Listen.....

Tech support: Aaaarrrrgggghhhh!!!

Tech support: What kind of computer do you have

Customer: A white one...

Tech support: Are you sure you used the right password?

Customer: Yes, I'm sure. I saw my colleague do it.

Tech support: Can you tell me what the password was?

Customer: Five stars.

  

Customer: I have a huge problem. 

A friend has placed a screen saver on my computer, 

but every time I move the mouse, it disappears.

Tech support: How may I help you?

Customer: I'm writing my first e-mail.

Tech support: OK, and what seems to be the problem?

Customer: Well, I have the letter 'a' in the address, 

                     but how do I get the circle around it?

So as the language used in a very popular advertisement 

a few years ago when it also became a slogan:

You've come a long way, Baby!!

                                       ;)  Suzanne